Outsourced IT Support

At Tri-State Computer Solutions, we specialize in delivering professional outsourced IT support in New Jersey to small and midsize businesses. With over two decades of experience, we understand the challenges businesses face when managing IT in-house. Our outsourced solutions provide access to expert IT services, proactive management, and robust security, all without the overhead of an in-house IT team.

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Demian Costas et al. looking at a tablet

Why Outsource Your IT Support? 

Outsourcing your IT support allows you to focus on your core business while leaving the complexities of IT management to experts. Key benefits include: 

Reduced Costs
Outsourced IT eliminates the need for full-time IT staff, reducing overhead while giving you access to a team of skilled professionals.

Enhanced Security
Stay protected from cyber threats with advanced security solutions and continuous monitoring provided by an experienced IT team.

Access to Expertise
Gain access to specialized skills and the latest technologies without the need for ongoing training or certifications.

Scalability
As your business grows, your IT needs will evolve. Outsourced IT support provides scalable solutions that grow with your organization.

Why Choose Tri-State Computer Solutions for Outsourced IT Support in New Jersey? 

For over 20 years, businesses across New Jersey have relied on Tri-State Computer Solutions for dependable outsourced IT support. Here's why:

Proactive IT Management
We monitor and maintain your systems 24/7, addressing potential issues before they become disruptive.

Customized IT Solutions
Every business is unique. We create tailored IT strategies that align with your specific needs and goals.

Rapid Response Times
Our team responds to IT issues quickly, with guaranteed emergency response times of 60 minutes or less.

Regulatory Compliance Expertise
We specialize in helping businesses meet compliance requirements, including HIPAA, PCI, and FTC standards.

Flexible Service Plans
No long-term contracts required. We provide flexible, pay-as-you-go service options that fit your business model.

20 +

Years in Business

300+

Satisfied Customers

1000+

Endpoints Managed

Our IT Services at Tri-State Computer Solutions  

Comprehensive Solutions Tailored to Your Business Needs

At Tri-State Computer Solutions, we offer a full suite of IT services designed to meet the diverse needs of businesses across industries. Whether you're looking to enhance security, optimize your IT infrastructure, or ensure regulatory compliance, we have the expertise to deliver reliable, customized solutions.

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Business Video Surveillance Systems

Keep your premises secure with advanced video surveillance solutions, offering 24/7 monitoring, motion detection, and remote access to safeguard your business assets.
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Cloud Services

Leverage scalable and secure cloud solutions to improve collaboration, flexibility, and efficiency across your organization.
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Cybersecurity Services

Protect your business from cyber threats with cutting-edge solutions, including firewall management, threat detection, and intrusion prevention.
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Data Backup & Recovery Services

Ensure your critical data is safe and accessible with reliable backup systems and recovery plans that minimize downtime during emergencies.

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Disaster Recovery Planning

Prepare for the unexpected with strategic disaster recovery plans that ensure business continuity and fast recovery in the event of disruptions.

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Hourly IT Support

Access expert IT assistance on an as-needed basis, perfect for businesses seeking flexible, on-demand support for immediate issues.

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IT Compliance Services

Stay compliant with industry standards, including HIPAA, FTC, and PCI, by implementing IT solutions designed to meet regulatory requirements.

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Managed IT Services

Focus on growing your business while we handle the day-to-day management of your IT systems, ensuring smooth and efficient operations.

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Office 365 Services

Empower your team with Microsoft Office 365's suite of tools, expertly managed to optimize your productivity and collaboration.

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Outsourced IT Support

Reduce overhead costs and enhance efficiency with our fully outsourced IT support, delivering expert services without the need for an in-house IT team.

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Printer Repair Services

Ensure your office printers are always operational with our professional printer repair and maintenance services.

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Ransomware Removal Services

Quickly and effectively eliminate ransomware from your systems, protecting your business data and minimizing disruption.

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VoIP Phone Systems

Upgrade your communication systems with VoIP technology, providing cost-effective and reliable phone services for businesses of all sizes.

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Structured Cabling Services

Build a solid foundation for your IT infrastructure with professionally designed and installed structured cabling solutions.

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Co-Managed IT Services

Partner with us to supplement your in-house IT team, providing additional expertise, resources, and support when you need it.

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HIPAA Compliance Services

Ensure your healthcare practice remains compliant with HIPAA regulations through expert IT solutions and risk management.

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FTC Compliance Services

Avoid legal complications with IT systems designed to meet FTC data protection and cybersecurity compliance requirements.

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PCI Compliance Services

Protect your customers' payment information and ensure your systems meet PCI compliance standards for secure payment processing.

Frequently Asked Questions About Outsourced IT Support in New Jersey 

What is outsourced IT support, and how does it work? 
Outsourced IT support involves hiring a third-party provider like Tri-State Computer Solutions to manage and maintain your IT systems. This includes monitoring, troubleshooting, and providing expert solutions for your technology needs, allowing you to focus on running your business.
What types of businesses benefit from outsourced IT support? 

Small to midsize businesses across industries can benefit from outsourced IT support. It's particularly useful for businesses that lack the resources or expertise to manage IT in-house, such as medical practices, professional services, and retail companies.

How does outsourcing IT save money? 

Outsourcing IT eliminates the need to hire, train, and retain full-time IT staff. It also reduces costs associated with equipment, software licenses, and downtime by providing access to experienced professionals and proactive maintenance.

Can outsourced IT support help with cybersecurity? 

Yes, cybersecurity is a core component of our outsourced IT support. We implement advanced security measures, such as threat detection, firewall management, and antivirus solutions, to keep your systems and data safe.

How quickly can Tri-State Computer Solutions respond to IT issues? 

We guarantee response times of 60 minutes or less for emergency situations. Our proactive monitoring also helps identify and resolve potential issues before they impact your business.

Is outsourced IT support scalable? 

Absolutely. Our solutions are designed to scale with your business, whether you're expanding your team, opening new locations, or adopting new technologies. We ensure your IT systems grow alongside your operations.

What industries do you serve with outsourced IT support? 

We serve a variety of industries, including healthcare, finance, retail, and professional services. Our expertise in regulatory compliance, such as HIPAA and PCI, makes us a trusted partner for regulated industries.

Do you offer flexible service plans? 

Yes, we provide flexible plans with no long-term contracts. You can choose from pay-as-you-go options or customized packages that align with your business needs.

What Our Clients Are Saying About Our Services

★★★★★

You Will Not Regret Your Decision…

"I never have to think about computer related issues because I know Tri-State Computer Solutions is always available, responsive and has things covered. Tri-State Computer Solutions explains everything I need to know in plain language, helping me to decide with a recommendation on how they...

"I never have to think about computer related issues because I know Tri-State Computer Solutions is always available, responsive and has things covered. Tri-State Computer Solutions explains everything I need to know in plain language, helping me to decide with a recommendation on how they will proceed and why.

I do not need to know anything about computers, backups, viruses, and other issues because Tri-State Computer Solutions takes care of it all and allows me to focus on my business, the practice of law.

You will not regret your decision; I have now been with Tri-State Computer Solutions for over a decade and they always provide me with excellent service."

Brian J. Aloia
Aloia Law Firm LLC


Knowledgeable, Figuring Out Complex Problems and Never “Saying No"

"Responsiveness with timely response times, professional, adequate and kind staff, ability to figure stuff out, security, keeping up with changes, putting things in place that work without human intervention are just a few reasons Tri-State Computer Solutions are our IT team. Up to date,...

"Responsiveness with timely response times, professional, adequate and kind staff, ability to figure stuff out, security, keeping up with changes, putting things in place that work without human intervention are just a few reasons Tri-State Computer Solutions are our IT team.

Up to date, knowledgeable, able to figure out complex problems and never "saying no". Go with the best and forget the rest. Tri-State Computer Solutions helped with stuff we knew about, and with things that arose after that by implementing solutions or recognizing the problem which helps us to address these problems with solutions we did not even know were possible. Weird example, Tri-State Computer Solutions recognized that we had so much outside interference from Wifi intrusion from the street with our critical internal Wifi that we had to make some changes inside the building to booster and address those issue. Somethings we had no knowledge of, like fixing iphones, setting up wifi for thermostat, replacing equipment seamlessly, etc.

Tri-State Computer Solutions makes suggestions to help us figure out stuff we could not have even contemplated. They are way beyond I/T, they are part of our top 3 most important business partners. "

Michael Heningburg, Jr., Esq.
Business Manager and General Counsel
image Dermatology ® P.C.


It’s “One Stop Shopping” From My Computer To Phone To Service

"Our single biggest benefit with Tri-State Computer Solutions being our IT service provider is the response time to any of my issues. They focus on all parts of my business so it's "one stop shopping" from my computer to phone to service. You can trust...

"Our single biggest benefit with Tri-State Computer Solutions being our IT service provider is the response time to any of my issues. They focus on all parts of my business so it's "one stop shopping" from my computer to phone to service.

You can trust Tri-State Computer Solutions to help your business run smoothly and efficiently."

Elliot Gorman
Business Insurance Planning Services, Inc.


The Focus Is On Long Term Solutions Rather Than Easy Fixes

"Since working with Tri-State Computer Solutions we have noticed increased operational efficiency. They do not just provide technical support, they take the time to understand our business goals behind the tech. Their communication is proactive, their response times are consistently...

"Since working with Tri-State Computer Solutions we have noticed increased operational efficiency.

They do not just provide technical support, they take the time to understand our business goals behind the tech. Their communication is proactive, their response times are consistently fast, and they focus on long-term solutions rather than quick fixes.

That combination of technical expertise and client care really sets them apart. You not just getting technical support, you are getting a team that proactively looks out for your business, prevents issues before they happen, and clearly communicates every step of the way. That peace of mind is hard to find, and it makes a real difference."

Michael Treible
Ramsey Golf & Country Club


SuperbSupport / Reasonable Cost / Never Lets Us Down

"Tri-State Computer Solutions always provides superb support at a reasonable cost. They are very responsive, communicative, reliable, and extremely knowledgeable in overseeing and assuming total responsibility for all aspects of our company's IT network, equipment, website, emerging...

"Tri-State Computer Solutions always provides superb support at a reasonable cost. They are very responsive, communicative, reliable, and extremely knowledgeable in overseeing and assuming total responsibility for all aspects of our company's IT network, equipment, website, emerging technologies, etc.

Don't hesitate if you are seeking IT support to contact Tri-State Computer Solutions for all your computing needs. We have been a customer since 2003 and Tri-State Computer Solutions has never let us down!"

June Meola
Clinical Services Management, P.C.


It Really Feels Like Our IT Support Team Is Part Of Our Team

The peace of mind has been huge. Knowing that our systems are being proactively monitored and that we have a responsive team behind us means we don't have to stress about IT issues. It lets us focus on running our business, not troubleshooting tech problems. Tri-State Computer Solutions is...

The peace of mind has been huge. Knowing that our systems are being proactively monitored and that we have a responsive team behind us means we don't have to stress about IT issues. It lets us focus on running our business, not troubleshooting tech problems.

Tri-State Computer Solutions is consistently reliable. Other firms we worked with are not nearly as proactive. They stay on top of things, keep us informed, and take the time to make thoughtful recommendations, whether it's about security, new software, or general improvements.

It really feels like they are part of our team. You should give Tri-State Computer Solutions a try.
We have had a great experience, and it has made a noticeable difference in how smoothly things run. They are responsive, trustworthy, and truly care about your business being protected and up to date."

Melissa (Hoffmann)Tiedemann
ControllerTucker Enterprises


Get In Touch

Tri-State Computer Solutions, LLC

21 Pine Street
Suite 120
Rockaway, NJ 07866

Phone: 973-439-0306

Email: [email protected]