IT Support for Small to Medium Businesses

At Tri-State Computer Solutions, we provide comprehensive IT support for small to medium businesses in New Jersey, helping you eliminate recurring IT issues, enhance security, and improve operational efficiency. Since 2003, we've been a trusted IT partner for SMBs, delivering tailored solutions that align with your unique business goals. Whether it's proactive monitoring, cybersecurity, or IT infrastructure management, we've got your back.

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Why SMBs Need Professional IT Support 

Small to medium businesses face unique challenges when it comes to managing IT systems. Here’s how our services address these issues: 

Limited IT Resources
SMBs often lack the in-house expertise to manage complex IT needs. Our team fills the gap with expert solutions and on-demand support.

Data Security Risks
Cyber threats are a growing concern. We provide robust cybersecurity measures to protect sensitive business data and customer information.

Scalability for Business Growth
Our IT solutions grow with your business, ensuring seamless integration of new systems, users, and technologies.

Cost Efficiency
With flexible service plans and no long-term contracts, we provide cost-effective IT support tailored to your budget.

Why Choose Tri-State Computer Solutions for IT Support? 

For over 20 years, Tri-State Computer Solutions has been a reliable IT partner for small to medium businesses. Here’s why clients choose us: 

Proactive IT Management
We monitor your systems 24/7, resolving potential issues before they impact your business operations.

Customized IT Solutions
Every business is different. We tailor our services to meet your specific needs, ensuring optimal performance and reliability.

Comprehensive Cybersecurity
Protect your systems with advanced security measures, including firewalls, endpoint protection, and real-time threat monitoring.

Rapid Response Times
Our team responds to IT issues quickly, with emergency support available within 60 minutes or less.

No Long-Term Contracts
Enjoy the flexibility of customized IT support without being locked into binding agreements.

20 +

Years in Business

300+

Satisfied Customers

1000+

Endpoints Managed

Our IT Services at Tri-State Computer Solutions

Comprehensive Solutions Tailored to Your Business Needs

At Tri-State Computer Solutions, we offer a full suite of IT services designed to meet the diverse needs of businesses across industries. Whether you're looking to enhance security, optimize your IT infrastructure, or ensure regulatory compliance, we have the expertise to deliver reliable, customized solutions.

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Business Video Surveillance Systems

Keep your premises secure with advanced video surveillance solutions, offering 24/7 monitoring, motion detection, and remote access to safeguard your business assets.
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Cloud Services

Leverage scalable and secure cloud solutions to improve collaboration, flexibility, and efficiency across your organization.
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Cybersecurity Services

Protect your business from cyber threats with cutting-edge solutions, including firewall management, threat detection, and intrusion prevention.
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Data Backup & Recovery Services

Ensure your critical data is safe and accessible with reliable backup systems and recovery plans that minimize downtime during emergencies.

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Disaster Recovery Planning

Prepare for the unexpected with strategic disaster recovery plans that ensure business continuity and fast recovery in the event of disruptions.

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Hourly IT Support

Access expert IT assistance on an as-needed basis, perfect for businesses seeking flexible, on-demand support for immediate issues.

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IT Compliance Services

Stay compliant with industry standards, including HIPAA, FTC, and PCI, by implementing IT solutions designed to meet regulatory requirements.

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Managed IT Services

Focus on growing your business while we handle the day-to-day management of your IT systems, ensuring smooth and efficient operations.

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Office 365 Services

Empower your team with Microsoft Office 365's suite of tools, expertly managed to optimize your productivity and collaboration.

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Outsourced IT Support

Reduce overhead costs and enhance efficiency with our fully outsourced IT support, delivering expert services without the need for an in-house IT team.

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Printer Repair Services

Ensure your office printers are always operational with our professional printer repair and maintenance services.

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Ransomware Removal Services

Quickly and effectively eliminate ransomware from your systems, protecting your business data and minimizing disruption.

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VoIP Phone Systems

Upgrade your communication systems with VoIP technology, providing cost-effective and reliable phone services for businesses of all sizes.

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Structured Cabling Services

Build a solid foundation for your IT infrastructure with professionally designed and installed structured cabling solutions.

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Co-Managed IT Services

Partner with us to supplement your in-house IT team, providing additional expertise, resources, and support when you need it.

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HIPAA Compliance Services

Ensure your healthcare practice remains compliant with HIPAA regulations through expert IT solutions and risk management.

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FTC Compliance Services

Avoid legal complications with IT systems designed to meet FTC data protection and cybersecurity compliance requirements.

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PCI Compliance Services

Protect your customers' payment information and ensure your systems meet PCI compliance standards for secure payment processing.

Frequently Asked Questions About IT Support for SMBs 

Why is IT support important for small to medium businesses? 
IT support is essential for SMBs to maintain smooth operations, enhance security, and adapt to growth. Professional IT services ensure your systems are reliable, protected from cyber threats, and capable of meeting your business needs.
Can your IT support help protect my business from cyberattacks? 

Yes, our comprehensive cybersecurity solutions include firewalls, antivirus protection, and real-time threat monitoring. These measures safeguard your systems from unauthorized access, data breaches, and other cyber threats.

How quickly can you respond to IT issues? 

We guarantee response times of 60 minutes or less for emergencies. Our proactive monitoring also helps us identify and resolve potential issues before they disrupt your operations.

Are your IT services scalable for growing businesses? 

Absolutely. Our solutions are designed to grow with your business, ensuring seamless integration of new users, locations, and technologies as your needs evolve.

Do you offer IT support for remote teams? 

Yes, we provide IT solutions for remote and hybrid teams, including secure remote access, collaboration tools, and VPN setup to ensure seamless connectivity and security.

What industries do you serve with your IT support? 

We serve a wide range of industries, including healthcare, retail, finance, professional services, and manufacturing. Our expertise allows us to tailor IT solutions to the specific needs of each sector.

How do you help SMBs meet compliance requirements? 

We provide compliance-focused IT solutions that meet industry standards such as HIPAA, PCI, and FTC. This includes secure data storage, regular risk assessments, and detailed documentation to ensure compliance.

Is there a long-term contract required for your IT support services? 

No, we offer flexible service plans with no long-term commitments. This allows you to access reliable IT support on your terms, without being locked into a lengthy agreement.

What Our Clients Are Saying About Our Services

★★★★★

You Will Not Regret Your Decision…

"I never have to think about computer related issues because I know Tri-State Computer Solutions is always available, responsive and has things covered. Tri-State Computer Solutions explains everything I need to know in plain language, helping me to decide with a recommendation on how they...

"I never have to think about computer related issues because I know Tri-State Computer Solutions is always available, responsive and has things covered. Tri-State Computer Solutions explains everything I need to know in plain language, helping me to decide with a recommendation on how they will proceed and why.

I do not need to know anything about computers, backups, viruses, and other issues because Tri-State Computer Solutions takes care of it all and allows me to focus on my business, the practice of law.

You will not regret your decision; I have now been with Tri-State Computer Solutions for over a decade and they always provide me with excellent service."

Brian J. Aloia
Aloia Law Firm LLC


Knowledgeable, Figuring Out Complex Problems and Never “Saying No"

"Responsiveness with timely response times, professional, adequate and kind staff, ability to figure stuff out, security, keeping up with changes, putting things in place that work without human intervention are just a few reasons Tri-State Computer Solutions are our IT team. Up to date,...

"Responsiveness with timely response times, professional, adequate and kind staff, ability to figure stuff out, security, keeping up with changes, putting things in place that work without human intervention are just a few reasons Tri-State Computer Solutions are our IT team.

Up to date, knowledgeable, able to figure out complex problems and never "saying no". Go with the best and forget the rest. Tri-State Computer Solutions helped with stuff we knew about, and with things that arose after that by implementing solutions or recognizing the problem which helps us to address these problems with solutions we did not even know were possible. Weird example, Tri-State Computer Solutions recognized that we had so much outside interference from Wifi intrusion from the street with our critical internal Wifi that we had to make some changes inside the building to booster and address those issue. Somethings we had no knowledge of, like fixing iphones, setting up wifi for thermostat, replacing equipment seamlessly, etc.

Tri-State Computer Solutions makes suggestions to help us figure out stuff we could not have even contemplated. They are way beyond I/T, they are part of our top 3 most important business partners. "

Michael Heningburg, Jr., Esq.
Business Manager and General Counsel
image Dermatology ® P.C.


It’s “One Stop Shopping” From My Computer To Phone To Service

"Our single biggest benefit with Tri-State Computer Solutions being our IT service provider is the response time to any of my issues. They focus on all parts of my business so it's "one stop shopping" from my computer to phone to service. You can trust...

"Our single biggest benefit with Tri-State Computer Solutions being our IT service provider is the response time to any of my issues. They focus on all parts of my business so it's "one stop shopping" from my computer to phone to service.

You can trust Tri-State Computer Solutions to help your business run smoothly and efficiently."

Elliot Gorman
Business Insurance Planning Services, Inc.


The Focus Is On Long Term Solutions Rather Than Easy Fixes

"Since working with Tri-State Computer Solutions we have noticed increased operational efficiency. They do not just provide technical support, they take the time to understand our business goals behind the tech. Their communication is proactive, their response times are consistently...

"Since working with Tri-State Computer Solutions we have noticed increased operational efficiency.

They do not just provide technical support, they take the time to understand our business goals behind the tech. Their communication is proactive, their response times are consistently fast, and they focus on long-term solutions rather than quick fixes.

That combination of technical expertise and client care really sets them apart. You not just getting technical support, you are getting a team that proactively looks out for your business, prevents issues before they happen, and clearly communicates every step of the way. That peace of mind is hard to find, and it makes a real difference."

Michael Treible
Ramsey Golf & Country Club


SuperbSupport / Reasonable Cost / Never Lets Us Down

"Tri-State Computer Solutions always provides superb support at a reasonable cost. They are very responsive, communicative, reliable, and extremely knowledgeable in overseeing and assuming total responsibility for all aspects of our company's IT network, equipment, website, emerging...

"Tri-State Computer Solutions always provides superb support at a reasonable cost. They are very responsive, communicative, reliable, and extremely knowledgeable in overseeing and assuming total responsibility for all aspects of our company's IT network, equipment, website, emerging technologies, etc.

Don't hesitate if you are seeking IT support to contact Tri-State Computer Solutions for all your computing needs. We have been a customer since 2003 and Tri-State Computer Solutions has never let us down!"

June Meola
Clinical Services Management, P.C.


It Really Feels Like Our IT Support Team Is Part Of Our Team

The peace of mind has been huge. Knowing that our systems are being proactively monitored and that we have a responsive team behind us means we don't have to stress about IT issues. It lets us focus on running our business, not troubleshooting tech problems. Tri-State Computer Solutions is...

The peace of mind has been huge. Knowing that our systems are being proactively monitored and that we have a responsive team behind us means we don't have to stress about IT issues. It lets us focus on running our business, not troubleshooting tech problems.

Tri-State Computer Solutions is consistently reliable. Other firms we worked with are not nearly as proactive. They stay on top of things, keep us informed, and take the time to make thoughtful recommendations, whether it's about security, new software, or general improvements.

It really feels like they are part of our team. You should give Tri-State Computer Solutions a try.
We have had a great experience, and it has made a noticeable difference in how smoothly things run. They are responsive, trustworthy, and truly care about your business being protected and up to date."

Melissa (Hoffmann)Tiedemann
ControllerTucker Enterprises


Get In Touch

Tri-State Computer Solutions, LLC

21 Pine Street
Suite 120
Rockaway, NJ 07866

Phone: 973-439-0306

Email: [email protected]